FAQ

Frequently asked questions

+How much does AthleteIQ cost?

$11.99/month or $99/year (about 31% off). Your first game analysis is free — no credit card required.

+What's the one-game free trial?

Add an athlete, run a single skills assessment, and get a full development profile plus a 4-week training plan. No card, no commitment.

+What do I get with Pro?

Monthly recheck reminders, GameChanger auto-sync every 6 hours, AI development plans refreshed each month, partner clip library (Veo / Pixellot / FieldEye / Trace / XbotGo / BallerCam), and concierge support.

+Can I cancel anytime?

Yes. Cancel from the customer portal — your access stays active until the end of the current period.

+How does GameChanger sync work?

Paste your team's public GameChanger link once. AthleteIQ scrapes and parses the page every 6 hours, then surfaces AVG/OBP/SLG on each athlete card. You can also hit 'Refresh now' on the dashboard.

+What about minors and privacy?

Athletes under 13 cannot be shared publicly without an explicit parent override. Coach safety rules (MLB Pitch Smart workload caps, U13 breaking-ball restrictions) are enforced in every AI plan.

+Does AthleteIQ give medical advice?

No. AI plans are development guidance only. We gate every plan behind a parental medical-consent check, and if you select 'No', we refer you to certified trainers.

+Which camera partners are supported?

FieldEye, Veo, Pixellot, Trace, XbotGo, and BallerCam for footage; GameChanger for stats. More on the way — suggest one on the Suggestions page.

+Can I export my data?

Yes. Athletes, assessments, and plans are yours. Email support and we'll ship a CSV.

Still stuck? Use the AI Concierge bubble in the bottom-right, or email support@athleteiq.app.