The fine print
Last updated: June 19, 2026
1. What AthleteIQ is — and isn't
Development guidance, not medical advice. AI-generated profiles and 4-week plans are for skill development. They are not physical therapy, injury rehabilitation, return-to-play clearance, or a diagnosis of any condition. Consult a licensed physician, athletic trainer, or physical therapist for pain, injury, or medical questions.
By using AthleteIQ you confirm you have answered the medical-consent gate honestly. Selecting "No" disables AI plan generation and refers you to certified trainers.
2. Coach safety rules (enforced)
Every AI plan is generated with hard caps derived from MLB Pitch Smart and youth-development best practices:
- Age-appropriate pitch counts and required rest days (per age bracket).
- No breaking balls for athletes under 13.
- Session length limits for U13 and younger.
- Mandatory rest weeks every 4-week cycle.
If a parent or coach asks AI to override these, the request is refused.
3. Minors and privacy (COPPA-aligned)
- AthleteIQ is used by a parent or guardian. We do not knowingly collect data directly from children under 13.
- Public sharing of an athlete profile under age 13 is blocked by default. A parent must explicitly enable the override per athlete.
- Minor profiles never expose contact information, school name, or precise location.
4. Subscriptions & cancellation
- Monthly: $11.99/month. Annual: $99/year (~31% off). One-game free trial requires no card.
- Cancel anytime from the customer portal. Access continues through the end of the current billing period.
- Refunds are not provided for partial periods; the trial is the no-risk path.
5. Third-party integrations
Connecting GameChanger, Veo, Pixellot, FieldEye, Trace, XbotGo, or BallerCam authorizes AthleteIQ to fetch your team's footage and stats every 6 hours. We store the minimum metadata required to map clips to athletes. Revoke at any time from the Integrations page.
6. No outcome guarantee
AthleteIQ does not promise scholarships, college recruitment, roster spots, or specific performance gains. Results depend on consistency, coaching, and effort.
7. Not affiliated
AthleteIQ is independent and is not affiliated with USA Softball, PGF, USSSA, MLB Pitch Smart, GameChanger, Veo, Pixellot, FieldEye, Trace, XbotGo, BallerCam, or any league, college, or scouting service.
8. Your data
You own your athlete data. Export or deletion requests are honored within 7 days — email support@athleteiq.app from the parent account email on file.
9. Liability
To the maximum extent permitted by law, AthleteIQ is provided "as is" without warranty. Maximum aggregate liability is limited to the fees you have paid in the prior 12 months.
10. Contact
support@athleteiq.app — for privacy, deletion, billing, or safety concerns.